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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Felicia Moore

Felicia Moore

February 28, 2025

5  out of  5
rating by Felicia Moore
"I was looking for Full Coverage and came across State Farm I thought to myself this is a big company and would probably be expensive but I made the call after speaking with the Agent from State Farms Monay Watson she provided me with great information concerning the Coverage I wanted and needed she provided me with special features that State Farms provides that I had no ideal they service she took her time to explain each feature she was so Professional and patient I got the Coverage I wanted and I am so proud of my Coverage and the premium that I will pay monthly Thank You so much Monay Watson from State Farm."
We responded:
"Hi Felicia, Your kind words about my service are really appreciated. I love making our customer’s days and I can’t wait to have the opportunity to make you smile again! Thanks for choosing James Willams State Farm! "
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Smokey Keita

February 18, 2025

5  out of  5
rating by Smokey Keita
"Great Customer service Monay you get 5 stars⭐⭐⭐⭐⭐ thank you for making me laugh you have such a great personality, and you really bring the truth to "LIKE A GREAT NEIGHBOR STATE FARM IS THERE* thank you for making me feel like I am part of the STATE FARM family😀"
We responded:
"Our clients come first always. Thank You Thank you for your amazing review, Smokey! We're so glad to hear that Monay provided great customer service and brought a smile to your day. We strive to make every customer feel like family, and your kind words mean so much to us. We appreciate you being a part of our State Farm family! - James"
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Isabel Thanmithak

February 1, 2025

5  out of  5
rating by Isabel Thanmithak
"Such a great guy! Thank you so much for everything. James saved our family a lot of money and time. Would recommend 100 percent."
We responded:
""Thank you so much for your thoughtful review, Isabel! We're thrilled to hear that James was able to save your family both time and money. We appreciate your recommendation and look forward to assisting you whenever you need us! - James""
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T W

January 29, 2025

5  out of  5
rating by T W
"Monay is fabulous! I highly recommend purchasing insurance through her. We all need insurance so you might as well choose the most knowledgeable, helpful, friendly associate possible. In my experience, that is Monay Watson!"
We responded:
""Hi T W! Thank you for the kind words about Monay! We will be sure to pass this along to her. We appreciate your feedback and support. If you ever have any questions, please feel free to contact us anytime during business hours! - James""
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Ujwal Devkota

January 4, 2025

5  out of  5
rating by Ujwal Devkota
"I recently had the pleasure of working with Elizabeth Perez at State Farm, and I couldn’t be more satisfied with the experience. Elizabeth was incredibly professional and kind-hearted throughout the entire process. She assisted me with car insurance, house insurance, and restaurant insurance, making each step seamless and stress-free. Her expertise and genuine care for her clients truly set her apart. I highly recommend Elizabeth for all your insurance needs!"
We responded:
"Ujwal Devkota "Thank you so much for your thoughtful review about Elizabeth Perez. We appreciate your recommendation and look forward to assisting you whenever you need us! - James" "
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Jesusa Ruiz

December 28, 2024

5  out of  5
rating by Jesusa Ruiz
"One of the greatest experiences I've ever had was when I met Monay Watson over the phone as we introduced ourselves! She was exceptionally helpful walking me through every process of insuring me with State Farm addressing each and every question I had! Monay made everything so clear, simple and understandable for me as we went through every step until we completed everything necessary. Notice that I gave her five stars here but in actuality she truly deserves TEN STARS! Thank you so much Monay! You represented State Farm in a highly professional manner being so polite, respectful and as stated earlier in an exceptional way! Jesusa Ruiz Olaes"
We responded:
"Dear Jesusa, Thank you so much for taking the time to share your experience! We are thrilled to hear that Monay Watson provided you with such exceptional service during your insurance process. Your kind words and recognition of her professionalism and helpfulness mean a lot to us. At State Farm, we strive to make every interaction as clear and supportive as possible, and it's wonderful to know that Monay was able to assist you in such a meaningful way. We'll be sure to pass along your praise to her—she truly embodies the values we hold dear. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. Thank you once again for your glowing review! Best regards, James Office Agent State Farm"
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Sierra Burkhart

December 18, 2024

1  out of  5
rating by Sierra Burkhart
"I received a casual email from Monay at this office *a week after my home insurance policy had been cancelled* to let me know that State Farm underwriting decided not to issue the policy. This is utter insanity -- I was left uninsured for a week due to their incompetence and/or disregard. Either way, it is unacceptable. I was not informed in time to secure uninterrupted coverage, and now I am suffering the consequences thanks to this office's incapability. Highly recommended to anyone in the mood for gratuitous suffering or financial ruin."
We responded:
"Good morning, Sierra my apologies for not meeting your expectations. I have reviewed your internet request and Monay initial application that was submitted to State farm. I notice that notification was sent from State Farm officially to address on record 11/05/2024. If you have any questions or if there is anything I can do to assist you in this matter. Please call my office at 702.425.5485 and ask for James. "
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Deborah S

December 12, 2024

5  out of  5
rating by Deborah S
"Easiest Sign Up for New Insurance I've ever experienced!"
We responded:
"Dear Deborah, Thank you for your wonderful review! We’re delighted to hear that you found the sign-up process for your new insurance to be so easy and straightforward. Our goal is to make insurance accessible and hassle-free for our customers, and it’s great to know we hit the mark with you. If you have any questions or need further assistance in the future, please feel free to reach out. We’re here to help! Thanks again for your feedback! Best regards, James Office Agent State Farm"
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John

December 12, 2024

5  out of  5
rating by John
"Monay Watson has been my contact at Williams Insurance for 3 years and I have changed residences and cars three times. She made my changes and the new coverages a seamless transition. She's knowledgeable, polite, and a joy to work with. I highly recommend Williams Insurance and Monay Watson."
We responded:
"Just wanted to let you know how much your review means to me, I greatly appreciate you. Thank you for choosing James Williams State Farm. "
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Gina Torsky

December 10, 2024

5  out of  5
rating by Gina Torsky
"James and Amber were very helpful changing our policy for auto and home. They saved us lots of money by switching to them. Highly recommend!! Call for a quote today!"
We responded:
""Thank you for taking the time to leave such a wonderful review, Gina! We’re delighted to hear that Amber was able to assist you with your auto and home policies. Your recommendation means so much to us, and we’re always here to provide excellent service. Please don’t hesitate to reach out if you need anything in the future! - James""
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Luis Angel Salgado León

November 30, 2024

4  out of  5
rating by Luis Angel Salgado León
"Dicen que cierran los sábados a las 2 y llegue a la 1:40 y ya estaban cerrados no sé para que mienten hicieron que gastara gasolina innecesariamente"
We responded:
"Hello Luis, we are very sorry to hear about your experience. Our goal is always to provide reliable service and adhere to our established hours. We will investigate what happened to ensure it doesn’t happen again. We appreciate you taking the time to share your feedback, and if there is anything else we can assist you with, please don’t hesitate to contact us directly or visit us again. We want to make sure to resolve any inconvenience. Thank you for your understanding! - James Hola Luis, lamentamos mucho escuchar sobre tu experiencia. Nuestro objetivo es siempre brindar un servicio confiable y cumplir con nuestros horarios establecidos. Investigaremos lo ocurrido para asegurarnos de que no vuelva a suceder. Agradecemos que te hayas tomado el tiempo para compartir tu opinión y, si hay algo más en lo que podamos ayudarte, por favor no dudes en contactarnos directamente o visitarnos nuevamente. Queremos asegurarnos de resolver cualquier inconveniente. ¡Gracias por tu comprensión! - James"
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Brian Ridenour

November 25, 2024

5  out of  5
rating by Brian Ridenour
"I switched to the James Williams Agency after becoming dissatisfied with my previous State Farm agent. It has been a completely different experience compared to my previous agent. Everyone treats you like they value your business, a refreshing change in today's world. Your phone calls will be returned promptly, even if is after closing time. Monay was especially helpful with finding a way to reduce my monthly cost allowing me to stay with State Farm. I highly recommend the James Williams Agency."
We responded:
"“Thank you, Brian, for sharing your positive experience with our agency! We’re thrilled to hear that our team, especially Monay, was able to assist you in finding a cost-effective solution while providing the level of service you deserve. Your recommendation means a lot to us, and we’re so glad we could restore your confidence in State Farm. If you ever need further assistance, please don’t hesitate to reach out! – James”"
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Vuthear Wyatt

October 31, 2024

5  out of  5
rating by Vuthear Wyatt
"Monay was amazing in getting another vehicle added to my policy. She was patience and knowledgeable in what she does."
We responded:
""Hi Vuthear! Thank you for the kind words! Your feedback and support are so important to our team. We are glad we could help! - James""
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James Cloke

October 29, 2024

5  out of  5
rating by James Cloke
"Easy to deal with. Worked out what i needed and was able to get me the right insurance."
We responded:
""Thank you, James! We’re glad to hear the process was smooth and that we could help you find the right coverage. We're here whenever you need us! - James" "
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Marie Coleman

October 25, 2024

5  out of  5
rating by Marie Coleman
"I could not be happier with the service from James Williams. He is incredibly efficient, knowledgeable, and always go the extra mile to ensure that I understand all my options. I have never had any issues that James did not immediately addressed. He is proactive and offers me the best economic options. If you are looking for an Insurance Agent who truly cares about their clients and takes the hassle out of insurance, I highly recommend James Williams. His commitment to customer service and efficiency is unmatched."
We responded:
""Thank you so much for your kind words! We're thrilled to hear that we've been able to make your experience smooth and with ease. Your recommendation means the world to us, and we're grateful to have you as part of our State Farm family! - James""
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Jon Porter

October 24, 2024

5  out of  5
rating by Jon Porter
"nice had an amazing experience!!!!"
We responded:
""Hi Jon! Thank you for the kind words, we appreciate your support and feedback. We are glad we were able to help with your insurance needs! - James""
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Kyle Smith

September 30, 2024

5  out of  5
rating by Kyle Smith
"I can't recommend James enough for any insurance needs one may have. He will take care of you and make you feel like family whether you've known him 1 day or 1 year. He's honest, straightforward, and provides a high quality level of service that I haven't found anywhere else."
We responded:
""Kyle, we’re truly grateful for your glowing recommendation! Our team takes great pride in making each customer feel like family, and it’s wonderful to hear we've earned such confidence in us. Thank you for your kind words and the 5-star review! -James""
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george kiriakopoulos

September 28, 2024

5  out of  5
rating by george kiriakopoulos
"Best company in the biz! Always taking care of me! Thank you for your excellent service!"
We responded:
""Thank you, George, for the fantastic feedback! We’re honored to be your trusted coverage provider and appreciate your kind words. We’ll continue to provide the excellent service you expect, whenever you need it! -James""
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Timmy Sheen

September 25, 2024

5  out of  5
rating by Timmy Sheen
"Between the amazing staff Monay went above and beyond to make sure she got all the correct information for me to get me the best price don’t shop around if your looking for insurance call them!"
We responded:
""Thank you so much for taking the time to share your positive experience with us, Timmy! We're thrilled to hear that Monay provided excellent service and went above and beyond to ensure you had everything you needed. Our team is dedicated to making the process as smooth and efficient as possible for our customers. If you ever need anything else, don't hesitate to reach out—we’re always here to help! - James" "
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Desiree Schamanski

August 16, 2024

5  out of  5
rating by Desiree Schamanski
"Love,love,love always professional and fast service. Appreciate the clarification and assistance that I am provided with anytime I need help or have a question. 👌🙌 The Best"
We responded:
"Thank you, Desiree! The James Williams State Farm Agent team is delighted to know that you've had a positive experience with us. We’re pleased to have helped you choose better coverage options and helped you save. Your satisfaction and comfort are our top priorities! We're here to help if you need anything else! -James""
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Jose Lopez

August 1, 2024

5  out of  5
rating by Jose Lopez
"Always available no matter what issues I have they are always there to help best of the best I def recommend them"
We responded:
""Thank you, Jose, for your glowing review! We're delighted to hear that the James Williams State Farm Agent team has consistently been there to help you with any issues. Your recommendation means a lot to us, and we're always committed to providing top-notch service. If you ever need anything else, we're here for you! -James""
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Pat Sal

August 1, 2024

5  out of  5
rating by Pat Sal
"Thank you Monay and state farm for helping me find a new home insurance. Excellent customer service and I highly recommend them."
We responded:
""Thank you, Pat, for the wonderful review! We're thrilled Monay and our team could help you choose new coverage for your home. Your recommendation and kind words about our customer service are greatly appreciated! Please let us know if there's anything else we can do for you. -James""
Profile photo of Chloe Stewart

Chloe Stewart

July 30, 2024

5  out of  5
rating by Chloe Stewart
"I’ve been with James Williams /State Farm for close to a year now for Auto & Renters insurance moving from Geico after repeated premium increases and reductions of coverage limits and eliminating other coverages and just could not get a break! James staff went to work and not only got me better quotes but I was able to restore the dropped coverages to a comfortable, affordable amount. And my renewal premium discount was unbelievable! His staff is amazing, professional and attentive ALL the time. And just plain NICE! It’s a pleasure to working with James Williams and his staff on my insurance needs."
We responded:
""Thank you, Chloe! The James Williams State Farm Agent team is delighted to know that you've had a positive experience with us. We’re pleased to have helped you choose better coverage options and helped you save. Your satisfaction and comfort are our top priorities! We're here to help if you need anything else! -James" "
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lulay haile

July 15, 2024

5  out of  5
rating by lulay haile
"Mr. James and his office assistance are very knowledgeable and patience on helping me. Moya accepts my request and assisted me within a minute. Thanks"
We responded:
""Hi Lulay! Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that Moya & our team were able to assist you promptly and efficiently. If you need any further assistance, please don’t hesitate to reach out. - James"Thank you for choosing James Williams State Farm. "
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Steve Evanseck

July 12, 2024

5  out of  5
rating by Steve Evanseck
"Very good experience. James surly knows his insurance. Down to earth and very helpful. Will recommend anytime"
We responded:
""Hey Steve! Thank you for your wonderful review! We're delighted to hear that you had a very good experience with us. Your recommendation means a lot to us. If you ever need any further assistance, feel free to reach out. We're always here to help! - James""