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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Arron Abay

March 10, 2023

5  out of  5 rating by Arron Abay
"I don’t usually write reviews but Nic helped me not only save over $100 on my auto insurance but he also helped me find a great deal on life insurance for my family. I recommend this place, if only for the life size cutout of Jake from State Farm."

Chris Connors

March 10, 2023

5  out of  5 rating by Chris Connors
"I felt very comfortable from the moment I stepped in the office. Nicolas Puckett was the one who helped me and he made me feel right at home and was very knowledgeable. He helped me with all my questions and concerns and made sure I felt secure with my decisions. Will definitely be recommending this business!"
Profile photo of Om prakash Devkota

Om prakash Devkota

March 7, 2023

5  out of  5 rating by Om prakash Devkota
"Good deal!! Best service from Daniel"

Ivan and Rosemarie Ibana

March 7, 2023

5  out of  5 rating by Ivan and Rosemarie Ibana
"I usually hang up on insurance salespeople. I think of them as spam callers and usually rank up there with those notorious car warranty robo-calls..but Monay Watson kept my interest. I never thought buying auto insurance would be so painless and rewarding. Thank you Monay!!"

aubreyanna pierson

March 4, 2023

5  out of  5 rating by aubreyanna pierson
"After my insurance went up, I had to do some digging into getting it reduced to the price I was familiar with. I happened to stumble on James Williams State Farm, and had the pleasure of speaking with Monay W. Not only was she a delight to speak with, but she also informed me on my current coverage policy, the difference in pricing and what actual coverage i’d be getting by switching to State Farm. Overrall she was very informative and polite. She answered all of my questions and made sure I understood what I was purchasing, and got me a lower price! 10 out of 10, would highly recommend her especially, but also this branch. Excellent customer service and my pricing, doesn’t get much better than that. Thank you Monay!!"

Norma Hunter

February 16, 2023

5  out of  5 rating by Norma Hunter
"I truly appreciate your agent, Elizabeth!! She has treated me with the utmost courteuos service in all areas of my auto insurance policy and was able to save me a substantial amount of money on my premium! She was also very prompt in returning my calls and providing me answers to all of my questions! Thank you, Elizabeth for providing me world class service!!"

Rey Mosqueda

February 14, 2023

5  out of  5 rating by Rey Mosqueda
"Excellent Customer Service, Professional, Personable, and Efficient!!!"

Juliana Puckett

February 6, 2023

5  out of  5 rating by Juliana Puckett
"Seriously the best customer service I’ve ever experienced with an insurance agency. Nicolaus had amazing energy was incredibly helpful, no seriously ask for Nicolaus. He saved me so much time and money in combining my car and renters insurance and I couldn’t be more grateful."

Twyla Jefferson

February 3, 2023

5  out of  5 rating by Twyla Jefferson
"I had the pleasure of speaking with Monay, and I must say that I absolutely enjoyed my experience. She is very knowledgeable, patient, willing to answer ALL of my questions, and personable. I had a terrible experience with another state farm agent and told myself that I would never do business with state farm again. Monay changed my mind, and I ended up getting better coverage for less than my current auto carrier. Throughout our conversation it was very clear to me that she enjoys what she does and it's not just about getting the customer to purchase a policy. I truly appreciated that hour and a half conversation that we had. I'm ecstatic that I found this team, more importantly I'm glad I found Monay! Here's to forming a great partnership and Bingo night!"

Misael Orozco

January 25, 2023

5  out of  5 rating by Misael Orozco
"I had such a great and fast experience here. Elizabeth Perez was so amazing at attending me and at getting what I was looking for. Gave me a quote with in minutes and got me convinced to close an amazing deal with my auto insurance! Very thankful and 100% recommend!"

Rick Seid

January 21, 2023

5  out of  5 rating by Rick Seid
"I spoke with Monay last week regarding car insurance. She was terrif. Very professional, knowledgeable and friendly. Once I find the truck I need I will be calling her. She is a gem."

Amanda Deaton

January 5, 2023

5  out of  5 rating by Amanda Deaton
"James was great at helping me get the right coverage for my family’s needs. He’s very efficient, friendly and professionally knowledgeable."

Tyra Smith

December 27, 2022

5  out of  5 rating by Tyra Smith
"Had a very pleasant experience. Monay was extremely helpful. I’d recommend to others."

Scott Ulloa

December 26, 2022

5  out of  5 rating by Scott Ulloa
"Monay was amazing! She was beyond helpful throughout the entire process and set me up smoothly during these holiday hours."

Debra Drummond

December 6, 2022

5  out of  5 rating by Debra Drummond
"When you call James Williams, he is alway so nice, & very respectful ,and he gets right on your problem asap, he doesn't wait, he also call you back to make sure that you are ok, with the resorts. Me and my family are very happy with James Williams he is the best. ❤"

Smokey Keita

December 3, 2022

5  out of  5 rating by Smokey Keita
"Great Customer service"

Nina Nam

October 6, 2022

5  out of  5 rating by Nina Nam
"Fast friendly knew exactly what I was looking for! Highly recommend thank you so much James"

Charlie Hunter III

October 1, 2022

5  out of  5 rating by Charlie Hunter III
"I am a car salesman and James went above and beyond For my customers.. He has earned ALL OF MY BUSINESS from here on out…"

Cashmere Jaleco

September 15, 2022

5  out of  5 rating by Cashmere Jaleco
"Amazing service !! James is really kind & helpful. Very happy to be switching to State Farm :)"

Susan Rodriguez

September 2, 2022

5  out of  5 rating by Susan Rodriguez
"We just bough insurance from James Williams State Farm for my husband's Harley. My agent is Lindzi Takasaki, she is a pleasure to do business with and she made switching to State Farm so easy. We have everything we need at a good rate."

Jack Rabbit

August 25, 2022

5  out of  5 rating by Jack Rabbit
"James Williams, the agency owner, is a sharp & educated man. He genuinely cares about his customers and their best interest. He is a true gentleman. His staff are phenomenal as well. Highly recommend!!"

Max Pierson

August 16, 2022

5  out of  5 rating by Max Pierson
"I spoke With Lindzi today and she could have not been more helpful, Professional and polite with an amazing since of urgency. Highly recommend asking for Lindzi for any of your insurance needs."

Nainoa Chun

January 24, 2022

5  out of  5 rating by Nainoa Chun
"Great and amazing customer service! I was fortunate to be able to have Lindzi help me with my auto policy and give me info about other insurance plans they offer. She was very informative and answered every question I had. They have great pricing and great service. You can’t beat that! If you’re new to town or a local looking for auto policy, home insurance, etc. I’d recommend you giving them a call and if you have a chance ask for Lindzi!😊"

Ra'Tashia Johnson

December 10, 2021

5  out of  5 rating by Ra'Tashia Johnson
"I wanna give a shot out to my wonderful state farm agent, James Williams. He's the real deal he saved me much more then I thought and I greatly appreciate it. I highly recommend his services."

Hilary Davis

November 23, 2021

5  out of  5 rating by Hilary Davis
"James is the best insurance agent in town! He's incredibly trustworthy and goes above and beyond to help you get the best rates. He's not just an agent, he's a friend!"